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UCHRA PUBLIC TRANSPORTATION SERVICES

 

 


The Upper Cumberland Human Resource Agency’s Public Transit System provides public transportation to rural residents of all ages, giving first priority to elderly, handicapped and economically disadvantaged with medical needs while providing deviated fixed route and demand-response service.  It is funded by the Federal Transit Administration, TN Dept. of Transportation, TN Commission on Aging, fares, local revenues, and in-kind contributions.

CATS banner

CATS or Cookeville Area Transit System is the newest member of the UCHRA transit program. These 26-passenger vehicles will be on a deviated fixed-route bus system in Cookeville, picking up and dropping off passengers at designated points along the route. CATS is committed to serving you over the long term while changing with your needs and evolving with our community. So, watch this site for updates as we continue to serve our community's transportation needs. Better yet, take a ride and find out for yourself how fast, convenient and reliable traveling on CATS can be. For more information on routes, schedules, or fares please visit www.uchra.com/cats. Cats does not operate on the following holidays: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

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UCHRA Public Transit System Door to Door Services

UCHRA Transportation VehiclesPublic Transit System’s goal is to provide affordable, safe, dependable public transportation for all 14 counties while providing door-to-door, zone, and non-emergency transportation service.  Vans are available with equipment to serve persons with disabilities. Everyone can ride!  Hours of Operation are Monday-Friday from 6:00am-6:00pm. Reservations for a trip are made on a first-come, first-serve basis. Customers should call their local office to schedule a trip at least 48 hours, in advance. Requests made less than 48 hours in advance will be considered based on available space. Local trips are $1.00 each way and $1.00 for each additional stop. For just $1.00 one way we can take you to different parts of your county depending upon the day of the week, like seen in the map below.  Fares outside of designated local area are based on miles traveled and will be charged accordingly.  Scheduling is available M-F 8am-4:30pm. For more information about our door-to-door or zone services, including the days and times of each zone, please call your local UCHRA county office. Door-to-door serves all 14 counties. To find the Zone you live in, please select your county from the County Zone Maps list. Door to Door operates Monday through Friday from 6:00 a.m. to 6:00 p.m. Vans do not operate on Saturdays, Sundays, and observes the same holidays as your local UCHRA office. Call 1-800-968-2472 for reservations or more information.

 

UCHRA Public Transit Cancellation/No Show Policy

 

UCHRA Public Transit Grievance Procedure


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Intercity Express Service

The Nashville I-40 Express service provides a deviated fixed route service from Cookeville to Nashville.  The scheduled route service runs three times per day, between the hours of 6 am to 6:30 pm, providing access to the Nashville airport, Greyhound bus station, and pre scheduled stops. It is funded by the Federal Transit Administration, TN Dept. of Transportation, fares, local revenues, and in-kind contributions. All 14 counties are served with connections to the Nashville I-40 express.  Click here for information on schedules and fares. Call (931) 372-8000 or 1-800-968-2472 or email slancaster@uchra.com or lwilliams@uchra.com to book your trip today.
Click for I-40 Express - Cookeville to Nashville Bus Schedule

 

The I-24 Express service provides a deviated fixed route service from McMinnville to Nashville. The scheduled service runs two times per day, between the hours of 6 am to 7 pm, providing access to Murfreesboro, the Nashville Airport, and pre-scheduled stops. It is funded by the Federal Transit Administration, TN Dept. of Transportation, fares, local revenues, and in-kind contributions. Click here for information on schedules and fares.Call (931) 372-8000 or 1-800-968-2472 or email slancaster@uchra.com or lwilliams@uchra.com to book your trip today.
Click for I-24 Express - McMinnville to Nashville Bus Schedule

 


Job Access Program

The Job Access Program provides transportation to low-income and Families First participants who do not have any other means of transportation to and from their place of employment, allowing them to move from dependency to independency.  Job Access is available in all 14 counties.


Travel Training (New Freedom)

A barrier for many people in the Upper Cumberland area is transportation and the ease in getting from one place to the other.  UCHRA’s Travel Training program was put in place to assist those who are disabled and unsure of riding with the Upper Cumberland Public Transit system.  Let Travel Training make you independent and give you more freedom to go anywhere you want to go.  Call (931) 528-1127 to arrange for a Travel Training Consultation.


Rural Commuter Van Pool Program

Commuter VansThe Rural Commuter Van Pool Program provides 8-and 15- passenger vans for commuters for work and job-related training in all counties of the region in addition to being available for rent to the general public when vans are available.  Anyone with a valid driver license and proof of insurance is eligible to lease short-term or long-term.

 

Click for Van Pool Lease Agreement


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Praises for UCHRA Transportation

Macon County Times

"I would like to take this opportunity to express my appreciation for what the people at UCHRA have done for me. They have enabled me to find my own means of transportation.

Because of this, they have given me a sense of pride and dignity.

I want to acknowledge the efforts of Tracey Powell and her drivers for what they do each and every single week. Despite the troubles that they go through, they do the best they can. I know for a fact that each and every single driver cares very much for each client. Having ridden with them for eight years, I have no regrets about the time that I've spent riding with these good men and women.

Thanks for everything, guys. I appreciate what you do for me each and every single week. Thanks for providing me with my own means of getting around.
"

- Mitch Bray, aka Frank Castle


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Notice of Public Hearing


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Local Coordinated Human Service Transportation Plan


General Public Survey


Transportation Provider Survey


Click to view our DBE Statement